People

Purpose
To ensure that everyone's talents, skills and knowledge are focused on operating their processes correctly, continually developing their processes and helping others improve their processes. Also to ensure high motivation and morale within the work force.

Products
Management Development Program.
Extensive Staff Development Program.
Leadership Development Program..
The Transition Zone for staff being promoted.
Train the Trainer.
Management of all out-sourced training and development services.
Design and development of customized Training Programs

Concepts
Bloom's Taxonomy for monitoring learning
Competence-based Learning
Just In Time Learning
Return on Investment
Succession Planning
Conflict Resoultion
Project-based Coaching and Development