Portal
 

Results

Purpose
More from less, faster and forever, that is our goal. We have achieved the following for our clients and this is just the tip of the Iceberg.

Proof

Increased revenue through better customer care
Lower costs of waste
Better staff retention
Greater involvement in continuous improvement
Improve customer ratings

A Few Testimonials

"I have known John since he arrived in the islands. We have had the pleasure of working on several statewide projects together. John has the ability to bring disparate groups of people together and get them working really quickly. Combined with his ability to structure and frame complex issues, he is a valuable asset to any organization."
Irving Lauber, President & Chief Professional Officer, Aloha United Way.

"John Marsh is currently serving as a Project Management Consultant for Catholic Charities Hawaii. Through John's understanding of project management we have been able to embark on the implementation of four major projects that will collectively have a huge positive impact on Catholic Charities Family Services' operations and service delivery to our clients. He has quickly adapted to the complexity of our organization and has become a vital member of 'our team.' In addition, John has demonstrated, on more than one occasion, his ability to conduct staff training that increases their understanding of very difficult material related to our projects and how all four projects are interconnected."
Ana M. Rosal, Executive Director, Catholic Charities Family Service.

"Quality can be a long hard journey, so we needed our performance improvement team to include a consultant with stamina. John Marsh has taken us through many arduous issues."
Dr. Edwards, Former President, Diagnostic Laboratory Services.

"At our request, John swept in at the last moment of our planning for a community forum in Waimea. Because of his willingness to share a profound knowledge of quality improvement techniques and his openness to working with our team, we were able to use his crash course training and suggestions to great advantage."
Betsy Cole, Executive Director, Five Mountain Medical Community.

"John Marsh is pivotal to DLS' performance improvement initiative. Without his expertise, we would be floundering in our efforts to deploy a quality culture throughout the organization. He has developed specific as well as general training for a wide range of topics, from using quality tools to developing strategy. Whether the training is for our top executives or line staff, he is able to make it meaningful and fun. The fact that John has managed a multitude of different trainings effectively under some times difficult circumstances, while projecting his upbeat, positive disposition throughout, attests to his skill, flexibility and professionalism."
Renee A. Watase, MT (ASCP), MBA, CQIA (ASQ), DLS Internal Quality Consultant.